2014-03-31

玩家來信 P13


1. 玩家 小兔
激戰2 新手安裝問題
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大大你好,我想請問一下
在更新激戰2的過程中出現了

download failed! please check your internet connection and try again

這串訊息
防火牆跟防毒軟體都已經關掉了,還是會出現同樣的訊息
想請問一下這個該怎麼解決?



2014-03-24

The water's sorrow




As cause to happen,there must get karma. 

The logic like string of numbers. 

13131219 = 21 

We miss Elisa Lam,

Prayer
It has swims up the truth.



事出有因,必然有果.

邏輯比作一串數字.

13131219 = 21


我們懷念 Elisa Lam,

祈禱
 事件 早日有真相.



2014-03-20

諮詢範文: 激戰2 盜刷事件


倘若您激戰2帳號被人盜去,使用不明信卡在黑獅商城消費,導致被鎖定,
可使用此簡易範本申訴看看.

由於這是一宗網路犯罪,客服會需要您舉證.
可在註冊信箱,把駭客所刷的購買憑證之信件,提交查驗.


在Subject(標題)寫上 HACKED ACCOUNT WITH LOGIN ISSUE

Hello
Someone stole my guild wars 2 account.
He used the invaild credit card to purchased in-game store's items. (like the black lion trading company)

Signing message from below:
[ Your Guild Wars 2 account has been terminated for defrauding. Someone Of in-game,currency,or services.
This action is permanent. ]

Hacker's action led to my account was suspended.
Then couldn't login.

 You can check it !


2014-03-10

玩家來信 P12


1. 玩家 面膜俠
問題: GW2商城退貨一問
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就在剛剛不久前,在GW2商城買下了古蘭斯頭部造型,

收到之後發現到無法使用...如今後悔想退貨,

無知的我想請你幫幫忙。

退掉古蘭斯SKIN可以委託風雷代我處理嗎?

商城時裝都只能在PVP中使用嗎?