一開始還以為他的帳密打錯,在叫他把主程登錄口勾勾全取消,手動打一次試試,
也可以重設密碼,就是無法進去遊戲,連官網帳號也一樣不能登錄.
這種情況大多數是開VPN代理出問題導致.
系統偵測,短時間內IP切換路徑怪異,為防止帳號被侵害,進而鎖定帳號.
事後發現還有一種可能性,操作錯誤頻繁,基於安全考量,所產生的保護機制.
解決方法:
向激戰2客服遞交申訴,提供完整帳號資料,來驗證您為合法持有者,即可解除屏遮.
Hello
I can't log in gw2.
Yes,account issue.
For the reason,i am trying to submit a ticket to contact support team.
I can confirm the account ownership and post about informations.
My account infos from below.
Account Name: 填上帳號信箱
Main Character Name: 填上一隻角色名
Display Name: 填上數字ID
Serial Code: 填上一組章節序號
3 則留言:
It appears this account was caught in our regular account security review. After thoroughly reviewing this account we have removed the block that was placed on it. You may now access our services again.
在範文區塊,完整提供客服您的激戰2信箱 + 任一角色名 + 數字ID + 任一序號 + 被封圖檔.
官網買的在信箱會有貨號信(Order Number)請標記留著. 該貨號搭配卡號也可以做為驗證帳號之用!
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