2013-05-18

激戰2之新手教戰



玩家註冊激戰2帳號後一封註冊成功信 Thank You for Registering 寄到信箱內
上面有您的數字名(Display Name) 請把這封信保存
一定要將遊戲序號(Serial Code+ 角色名(Character Name) 筆記或者拍照備份帳號資料對於日後申訴問題時很重要

激戰2不需使用跳板(VPN) 直接連線玩就可建議網速最少要10M以上

 激戰2 前導主程式下載  http://cloudfront.guildwars2.com/client/Gw2.exe  事先創一個資料夾,然後將主程式置入
● 激戰2 註冊網  https://register.guildwars2.com/  購買遊戲權限輸入遊戲序號註冊激戰2帳號
● 激戰2 帳號網  https://account.arena.net/login  登入後可行使帳號管理與防護
● 激戰2 客服網  https://help.guildwars2.com/hc/en-us  找官方申訴記得先登入帳號再點擊Submit a request 可直接聯繫客服信箱 support@arena.net
● 激戰2 回復網  https://account.arena.net/password-reset  忘記遊戲密碼可使用密碼重置功能(Reset Password)



2013-04-28

激戰2 詐騙帳號信


一定要留意信箱內有無下面類似文字,此為詐騙信件。切勿點進連結輸入激戰2資料,
以免遭有心人盜取帳號之危機。

提醒您: 官方不會寄送帳號封鎖信給玩家。帳號相關鎖定,只會出現在遊戲登入時顯示。


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信件標題: Guild Wars Account Will Be Shut Down Inform                 署名: ArenaNet

We are sorry to inform you that your login account will be shut down or partially limited within 72 hours due to currency transactions or abnormal login. If you want to remove restrictions, please click the following link to validate::

此處是連結

We will come up with certain security protection measure to protect this account.If your account is limited due to our negligence, we will remove the restriction on our end and offer you a mysterious gift in game as compensation for the inconvenience. 
The Guild Wars 2 Team


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信件標題: Guild Wars Account-Notice                                               署名: ArenaNet

Greetings!

It has come to our attention that you are trying to sell your personal Guild Wars account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement.If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by ArenaNet Entertainment's employees. If you wish to not get your account suspended you should immediately verify your account ownership.
You can confirm that you are the original owner of the account to this secure website with:
 
此處是連結

If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.

Regards,

Account Administration Team
Thanks! --The ArenaNet Team


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信件標題: Guild Wars Account - Action Required                              署名: ArenaNet 

Greetings!

It will be ongoing for further investigation by ArenaNet's employees.

We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, click the link below.


此處是連結

Once your account authentication has been completed, we will check your account and let you know what we can do for you.

Need help or have questions about your account? Visit our support site: http://support.guildwars2.com/.

The Guild Wars 2 Team




2013-04-26

諮詢範文: 激戰2 帳號變更請求

這篇是權限文章。訪客無法閱覽。

2013-04-21

凱珊預報: 八週年生日慶典




陪伴各位渡過多年歲月的激戰1已經8歲了!!


我們將在一個大家都熟悉的老地方舉行一個生日派對!

感謝有您! Thanks for Your Support!



台港澳+北京時區+8GMT


4/23 週二凌晨3:00 ~ 4/30 週二凌晨3:00

 
1. 二章星岬夜市(九宮格彩票)、一章獅門、三章卡瑪丹(龍之競技場+甲蟲競速)
2. 巴薩澤聖殿有勝利勳章兌換禮品
3. 打怪掉落生日杯子蛋糕
4. 發行生日禮卷。帳號綁定,無法交易。
5. Embark Beach(征途海灘)船上找Ceira,Sworn to Fire,可以解鎖遊俠寵物 巴薩澤之犬(編號28),寵物位置在戰承動物園的火山區,跟黑恐鳥(編號26)幾乎同一個區域。





Hound of Balthazar是激戰2 人類精英技能召喚物: 巴薩澤之犬的原型。
慶典期間可以直接取得。
慶典結束後,要獲得該寵物則必須前往戰承動物園找戰承訓養者 Helena用20枚戰承金版+100金幣或者10萬巴薩澤榮譽值才能。




2013年起,玩家角色生日時,將收到一張Birthday Present Voucher(生日禮卷),可找各區的Xunlai Gift-Giver(桑萊禮品贈與者)兌換一個Birthday Present (生日禮物),隨機獲得特殊迷你寵物。


活動訊息來自 激戰維基
The Guild Wars 8th Anniversary
https://wiki.guildwars.com/wiki/Eighth_Year_Anniversary_Celebration
  

2013-04-07

諮詢範文: 激戰2 退貨請求(官網限定)


點擊右上方Sumbit request(提問)
選擇Purchase Issue(購買問題)
記得主題(Subject)寫上 Game Refunds
填一些帳號基本資料,然後在Description of Issue(說明細節)

簡易英文說您在激戰2官網多買了一產品,要退貨.
I had bought gw2 game in the official store.
Accidentally bought an extra one...
Want to refund it.

記得寫下您:
1. 信卡末4碼(Credit card last 4 digits)
2. 要退款的產品名稱,看您是買哪種?
數位普通版 = Digital Standard Edition
數位豪華版 = Digital Deluxe Edition
數位終極版 = Digital Ultimate Edition

3. 遊戲序號(Serial Code)
4. 該批貨號(Order Number) 這個在您信箱內那個購買成功信 Thank you for pre-purchasing Guild Wars 2! 有寫.
5. 購買時填的信箱(The e-mail address you used when making the purchase)
6. 購買時填的郵遞區號(My postal code)

備註:
1. 由於是您第一封信,先問問題,然後等客服查證再應對較好.
2. 請將客服帳號牢記,下次如需再諮詢時,直接用使用帳號登入,在MY STUFF 看文與回應即可.
補充: 官方英文教學(Refunds)